Introduction
Welcome to Solar Solutions. This Privacy Policy applies to the collection, use, and disclosure of personal information by Solar Solutions in compliance with the applicable data protection laws in the United Kingdom, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This policy explains how we collect, use, protect, and disclose your personal information when you visit our website or interact with our services. By accessing or using Solar Solutions, you acknowledge and agree to the practices described in this Privacy Policy.
Data Controller
The data controller for the personal data processed through Solar Solutions is Solar Solutions (London) Ltd., registered at 1 Northumberland Avenue, Trafalgar Square, London, United Kingdom, WC2N 5BW. If you have any questions, concerns, or requests regarding the processing of your personal data or your rights under the applicable data protection laws, please contact us at [email protected].
Types of Personal Information Collected
We may collect the following types of personal information from you:
҉ Contact Information: This includes your name, email address, postal address, and phone number.
҉ Account Information: If you create an account with us, we may collect and store your username, password, and other information you provide in connection with your account.
҉ Communication Data: Any information that you voluntarily provide to us when contacting us, such as through email, contact forms, or other means of communication.
҉ Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referral source, pages visited, and the date and time of your visits.
Purpose and Legal Basis for Processing
We collect and process your personal information for the following purposes and lawful bases:
҉ Contractual Necessity: We may process your personal information to fulfil our contractual obligations to you, such as processing transactions, delivering products or services, and providing customer support.
҉ Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our services, preventing fraud, ensuring network and information security, conducting analytics, and sending you promotional communications if you have not opted out.
҉ Legal Compliance: We may process your personal information to comply with our legal obligations, such as maintaining records for tax or regulatory purposes.
҉ Consent: In some cases, we may rely on your consent to process your personal information. We will obtain your consent before collecting and processing your data if required by applicable law.
Data Sharing and Transfers
We may share your personal information with the following categories of recipients:
҉ Service Providers: We may engage third-party service providers who process personal information on our behalf, such as hosting providers, payment processors, email service providers, and analytics providers. These service providers are bound by contractual obligations to process personal information in accordance with applicable data protection laws.
҉ Legal Compliance and Protection: We may disclose your personal information if required to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
International Data Transfers
If we transfer your personal information to countries outside the United Kingdom or the European Economic Area (EEA) that do not provide an adequate level of data protection, we will ensure appropriate safeguards are in place to protect your personal information. These safeguards may include the use of standard contractual clauses approved by the European Commission or other appropriate mechanisms.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by applicable laws, or as otherwise necessary to resolve disputes and enforce our legal rights.
Your Rights
Under the applicable data protection laws, you have certain rights regarding your personal information, including the right to:
҉ Access: Request access to the personal information we hold about you and receive a copy of it.
҉ Rectification: Request correction of any inaccurate or incomplete personal information we hold about you.
҉ Erasure: Request erasure of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
҉ Restriction: Request restriction of processing of your personal information in certain circumstances, such as when you contest its accuracy.
҉ Objection: Object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
҉ Data Portability: Request a transfer of your personal information to another party in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, protect, and disclose your personal information.
Last Updated: 9th June 2023
